Category Archives: Professional Development

Unexplored Leader vs. Manager Comparisons

Are you a leader or a manager? Below are five unexplored comparisons I see between leaders and managers.

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  1. Toes vs. Heels: Leaders deliver a well thought out action plan complete with feedback from the team. This plan is derived from forward thinking and understanding of opportunity.  Leaders are on their toes.  Managers react.  They react to challenges, react to opportunities, and react to being constantly on their heels.
  2. Open Door vs. Closed Door: Doors are opportunities.  Leaders will open doors for others, and in turn doors will open for them.  Managers will keep the door closed for their talent and likely will have the door slammed in their face when the talent leaves the manager left wondering what happened when he or she departs for someone who will.
  3. Inspirational vs. Non-Inspirational: This one is pretty simple.  If you can’t inspire others to: believe, take action, take on risk, and challenge failure in the face, you are a manager.  This also applies to using fear.  Using fear is the least motivational tactic available and one widely used by managers.
  4. Why vs. What: Leaders will deliver the WHY behind what everyone is doing.  The manager only focuses on what everyone is doing.
  5. Explosive vs. Incremental: Great leaders will inspire explosive growth because the magnitude of their efforts is multiplied through the efforts of the believers.  Managers will manage the incremental.  Small amounts of growth are possible, through massive amounts of management.

The journey to become a better leader is a long one and it must be embraced.  It’s HARD because external factors are always at play.  There are times when I find myself being a manager and remind myself of the greater purpose for my life and my goals.  My talents are wasted if I’m spending time “managing” the activities of others.  I need to be leading from the front.

ACTION ITEM:  Actions speak louder than words.  To change your style to that of a leader, you have to live it and lead from the front.  No one is perfect.  Focus your efforts on constant improvement.(Kaizen)

 

When Money Isn’t An Excuse, Then What?

The answer to this question is different for every individual and every scenario.  Here’s mine.

I had the idea of starting this blog for about six months.  Here is a snapshot of my ideas.  I’ve probably got notes in three to four different notebooks around the house of different blog post ideas and perspectives.

What took so long?  What was I afraid of?

I’ll tell you exactly what was going through my head:

  • I was afraid of what someone might say.
  • What if someone challenged the thoughts I believed in my heart and soul?
  • What if no one read it?
  • Could I stick to it and continue to publish?
  • Would my friends be honest with me and offer candid feedback?

At the exact same time in my life, I happened to be listening to an audiobook last summer aptly titled, “Start: Punch Fear in the Face, Escape Average, and Do Work that Matters”.  Read it or listen to it.  Here is a link and image to Amazon.com. Start: Punch Fear in the Face, Escape Average and Do Work that Matters

Jon begins the book with a story (No! I’m not going to give it all away) about a flight he was  on from Dallas to Baltimore.  A wise Grandma leaned in after reading Jon’s book and said to him, “What do you do when all the excuses you use to not chase your dream are gone, what do you do then?”

Kick in the nuts!

A change in thinking occurred.  What if I wasn’t asking the right questions?  What if I wasn’t afraid of everything that wouldn’t happen and instead was afraid of everything that COULD happen?  Please read this statement again.

  • What happens when thousands of people read the content?
  • What happens when people use this blog to make better decisions?
  • What happens when readers of this blog communicate without me being the conduit?
  • What happens when the response and feedback is AWESOME?
  • What happens when the content changes someone’s life?

After listening to Jon’s book a few more times, I came to the realization that many of us are more afraid of how great something could be and the work that will come with it, instead of the fear of starting.  I understand this may sound crazy, but the reality is I had absolutely no excuse and nothing to lose choosing to START this blog.

Truth be told, I spent a couple hundred dollars on the hosting, the URL (for a few years), and a couple other odds and ends.  These investments are monetary.  The investment of my time and learning (as I’d never built a blog before) was the real investment.

ACTION ITEM: I really recommend reading Jon’s book.  I also recommend sitting down by yourself with a pen and a blank pad of paper.  Answer this question: What is keeping you from your AWESOME?

The Most Overlooked Leadership Skill

Here is a list I found from Forbes titled, “Top 10 Qualities that Make a Great Leader“.  Pretty good list.  However, I truly believe there is a gapping hole in this list.  What powerful leadership skill is being overlooked?

I think it’s an extremely simple skill and maybe that is exactly why it is overlooked and often difficult to master.

The skill: Vulnerability Screen-shot-2012-08-09-at-9.21.01-AM

As most of you have already jumped to a conclusion on my addition, I’m going to ask you to pump the brakes for a definition of vulnerable.

vul·ner·a·ble: susceptible to physical or emotional attack or harm. (Of a person) in need of special care, support, or protection because of age, disability, or risk of abuse or neglect.

There is some very powerful language used in this definition.  Here are a few impactful words that really stand out to me.

  • Susceptible
  • Attack
  • Harm
  • Support
  • Risk

Immediately this doesn’t feel right.  It feels to me like a “vulnerable” leader is a weak leader.  Not exactly the skill set pouring out of leadership books for the last 20 years.  However, is the world different today than it was 20 years ago?

Team members and successful organizations today want to have something to believe in.  More to the point, they want to work with someone they can TRUST.  There are many ways to earn trust, but I think one way is to open up and show your true colors.  Possibly even more important, showcase you don’t know everything and have made mistakes.

Transparency is a word I’m not terribly fond of currently because of its massive overuse in political jockeying.  But, transparency is a reality of being vulnerable.

The vulnerable leader understands better than most their strengths, and the biggest time saver of all, their weaknesses.  The vulnerable leader knows what they don’t know.  The vulnerable leader has struggles (as we all do) in life and isn’t afraid to let others in to see the real person battling these struggles.  The vulnerable leader is a servant leader.

Contrast this with the old school leaders we learned about growing up.  The leaders who pushed with an iron fist, strong will, and an indestructible armor of confidence.

The reason the vulnerable leader will continue to gain traction and transcend board rooms is simple.  There are far too many choices today to work for the selfish leader.  Business success is about having great relationships.  How many great relationships are you in today where the cornerstone of trust was laid with vulnerability?

ACTION ITEMS: It’s okay to let others in and let them see the real you.  I can promise you, it’s far more rewarding than obsessing over the maintenance of perfection.

Based on Your Newsfeed, Life Sucks

This title should make each of us pause for a moment and reflect. bitsoftruth24 Read it again.  How does it make you feel?  Does it sound like something that could come out of my mouth? (I hope not).  But, how does it make you feel?

  • Gross
  • Inadequate
  • Lame
  • Shallow
  • Boring
  • Angry
  • Paranoid

Not positive feelings!  Why then do so many of us think this way about our lives when we’re viewing social media status updates and posts? Let’s dive in a little deeper as to exactly why these feelings come about in the short list below.

  1. Friends/Followers – Be honest.  Of the people you call friends or follow socially, how many of them do you have a truly “meaningful” relationship with?  Why are so many comparisons of my life to yours made every day?  Why is it that because I can see your newsfeed, you’re instantly a measuring stick to my life?
  2. Stuff Posts – I bought stuff I really didn’t need, but you wished you had.  That makes me awesome and you wanting to be awesome with my newly purchased stuff.  Don’t take into account the question if I could even afford it, or if it was a wise financial decision?  Just know I have it and you don’t.
  3. Experience Posts – I’m in Hawaii, the Virgin Islands, in Aspen Skiing, at an expensive restaurant, and you only dream of visiting or experiencing these places.  How could life be so good?

I’m going to get in the front of the line here.   I’m guilty of thinking ALL OF THE ABOVE! I’ve said it in previous posts and I’ll say it again.  Social media is a great tool for communication (huge understatement) and has totally reinvented the definition of “conversation” in the future.  It allows us to stay in contact with people and potentially even connect with individuals through new channels.

However, social media a HORRIBLE measure of the happiness, success, struggles, and meaningful relationships in our lives.  Social media is an extremely dangerous thermometer, yet most reading this post use it to take the temperature of our lives on a daily basis. It’s human nature to compare, but this comparison can’t come to the point of leading an unfulfilling or unhappy life.  “Keeping up with the Joneses” paranoia will set in and this is a race you or I will NEVER win.  You can’t, because you’re not the one running it.  You will always be in second place playing keep up.  It’s exhausting. I know people running this race.  Do you?

ACTION ITEM:

  1. Set your own goals and pursue them aggressively with passion.  For you, not for anyone else.
  2. Put the phone down.  Instagram will stay in business while you’re enjoying the company of your closest friends.
  3. Don’t forget to smile.  When I take a moment to count my blessings (and there are many), the paranoia subsides instantly.
  4. Your life doesn’t suck!

The Hardest Work You’ll Ever Do

I hate to gossip.  But, this one is juicy.

I’m about to tell you the inside scoop on the toughest working relationship I have and the painstaking work I’m enduring to make the best of it.  I promise not to name names, but you can start guessing if you know me that well.

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First, a little background on the relationship is appropriate. 

My challenge is pretty simple really.  However, it’s a relationship years in the making with both ups and downs.  Great successes and challenging failures have resulted from this individual.

I’m trying to make this person the best they can possibly be, but I don’t exactly know where that ceiling is.  I continue to challenge and push, but no two days are the same.  I struggle with what sometimes feels like two creatures wrapped in the same person on a different day.

Here are some of the other challenges I have with the individual:

  • Can sometimes lack focus and have too many things happening at once
  • Works too much from time to time
  • Is always looking for more
  • Has a hard time letting go and delegating
  • Will not accept mediocre
  • Can be selfish
  • Is a picky eater (ok that’s not a real gripe, but it is true)

So who is this person and how can I stand to keep him around?

 

Any guesses?

 

It’s me.  Zac Keeney.

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The hardest work I’ve encountered in my career is responsibility for my own path.  It continues to be the hardest work I’ll do because I’m not satisfied with where I am today and what the future might hold.

Please don’t misunderstand this for being ungrateful.  I’m extremely thankful for all the people I get a chance to share the day with.  But success today is far from final.

I will promise my readers this.  No one else is going to take responsibility for your career or your future.  It’s on you and those you surround yourself with.  You and I hold the keys.

That is exactly why this is the hardest work you’ll ever do.  There is no one else to blame for your results.  IT’S ALL ON YOU!  If it were easy, everyone would be doing it and it would become a mundane task lacking joy.

The books to read, people to meet, challenges to take head on, and the passion to continue growing.  It is the hardest work you’ll ever do and it won’t end.  It will also be the most fulfilling because YOU OWN IT!

Yes, you will have many people help you along the way.  No one truly does it all on their own.  Thank them.  Offer to help them and repay your success with an obligation to send them down a similar path.

If you’re anything like me, my strong personality pushes back from time to time and I need a wake-up call or a swift kick in the ass to continue.  Just don’t give up!

ACTION ITEM: If you can look in the mirror and say the work you’re doing on yourself is sufficient, I challenge you to look for more.  What more can you do to challenge yourself?  It wasn’t meant to be easy and the product (you) isn’t finished yet.

 

Why Am I Wearing Handcuffs

I’d like to introduce you to a pair of handcuffs.

Handcuffs = Mental Restraints

Handcuffs = Mental Restraints

Many of us wear them, but you won’t see them in plain sight.  Others are burdened by the immense weight of many pairs of handcuffs, but you won’t see them either.  With all this said, where am I possibly looking to find all these handcuffs?

They exist in the simple statements listed below:

  • I’m too qualified to do this
  • I’m too short
  • I’m too out of shape
  • I’m too new to the team
  • I’m too dumb to learn a new skill
  • I’m too new to the marketplace
  • I’m too upset
  • I’m too afraid to be challenged
  • I’m too depressed
  • I’m too emotional
  • I’m too young
  • I’m too broke
  • I’m too DAMN SCARED!

You see where I’m going with this?

Each of these statements are uttered by millions of people every day and in doing such, they might as well put on a pair of handcuffs for every one of them.  I know I’ve said them.  I’m sure you have too.

After listening to hundreds of podcasts on leadership and entrepreneurship there is a very common thread the very successful follow.

They DO NOT let others dictate their path to success or allow thoughts of “I’m too…” to cloud their thinking or progress.  They go for it and are unapologetic about their quest.

ACTION ITEM: It is almost as certain as the sunrise tomorrow; an “I’m too…” thought will invade your brain and the powerful work you’re masterminding.  My process to immediately counteract this is to:

  1. Embrace the Feeling
  2. Challenge It 
  3. Take Action Against It

 

Life’s a %itch

That’s right folks.  Life’s a PITCH!

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Wait, not what you were expecting?  No time for negativity here.  In each of our lives, we’re going to rely on our PITCH to get things done and get what we want.  Everyone has something to sell, some are just more committed to it than others. Imagine what’s being sold right now, this very moment by various professions throughout the world:

  • The College Coach – Selling a top recruit on their school, their style, and the athlete’s eduction (maybe).
  • The Non-Profit – Leaders are out selling their ideas and asking for donations to make the world a better place.
  • The Teacher – Looking to get more resources for his/her classroom to enrich the learning experience for his/her students.
  • The Interviewee – At some point, you will be looking for that dream job.  The only way to get it is sell yourself against the steep competition.

And the list goes on…

Knowing this fact of life, I’ve provided a list of five elements that help me deliver a better pitch and get more of what I want.

  1. The Buyer’s Side – Here’s a simple statement.  Over 50% of presentations are lost immediately because there is no understanding of the buyer’s side of the proposal.  Where did I get that number?  If you only understand your half, you can’t possibly win the other 50%.  Get to know and understand your buyer’s thoughts, feelings and emotions.
  2. Rehearse – Over and over again.  A coach would never expect an athlete to perform at a high level with zero practice.  How do you expect your idea to be bought without rehearsing it?  Couple tips here.  Record it so you can play it back to yourself for feedback.   Secondly, practice it again.  You can only benefit from the repetition.
  3. Storytelling – If you’re following my work, you know my love affair with storytelling.  I believe the ability to tell a great story will separate the good from the great pitch.  This ties directly into the first point.  Understanding the pains and hardship of our buyer will help you draft the perfect story.
  4. Visuals – If at all possible, make the story easy to understand.  We’re blasted with more and more messages every day.  Our job is to make the story simple, easy to understand, and not require a semester’s worth of research to buy-in.  Visuals will help you accomplish this task.  Think of when you were a kid and participated in Show and Tell.  Doesn’t quite have the ring to it if there is nothing to show and we only TELL.
  5. ASK – Every pitch needs to come with an ask.  Selling yourself, a product, a service, or anything is only talking unless you ask the other side for commitment.  If you’re preparing to pitch, prepare to ask.

Use these tips to your benefit the next time you have something to pitch.  If these tips help you get more of what you want, it would mean a great deal to me if you’d share this post with others.

ACTION ITEM: Pitch, Pitch, Pitch, and PITCH your ideas!  No one ever won them all, but you’re guaranteed to fail if you never try.

Choking with Fear

Some of the biggest leaps I’ve experienced personally or professionally are directly related to fear.  Tell me you know that feeling…

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Your face is becoming flush from the fire hose of blood rushing to your head,

your lips and mouth become desert dry,

your fingers become cold and lifeless,

your throat feels like you’re trying to swallow an entire loaf of bread,

a chill runs down your spine,

you tremble,

your voice cracks,

fear and the situation are taking over complete control of your entire body and you’re helpless.  Something must change.  You think to yourself, how the hell can I possibly get out of this scenario RIGHT NOW?  What are you to do?

Here is the answer you weren’t looking for.  CHOKE THE FEAR BACK.  Don’t run.  Choke it back!

I recommend grabbing your fear around the neck with a kung fu grip and choke the life out of it.  Stare with steely eyes into your fear and let it know you’re not going anywhere.  Grit your teeth and squeeze as tight as you can.  You’ve got things to do and a life to live.  You could liken this experiment to an out of body experience.

I do realize all of this is easier said than done.  After submitting your fear to the floor like an accomplished ultimate fighter, you may feel exhausted.  But give it some time.  The feelings of complete exhaustion will subside and adrenaline will invade your bloodstream.

THIS FEELS GREAT!

I struggle with fear every week of the year.  But I must tell you, with every conquest it just keeps getting easier.  The more we learn to live in uncomfortable surroundings, the more dangerous we become.

My personal goal is to become lethal with a unconditional confidence in disagreeable surroundings.

Here is a fear I work on every day.  A few years back, I was diagnosed with a stomach disease causing frequent and immediate bathroom breaks from time to time (no more detail needed).  This consistent anxiousness led me to being slightly afraid of eating with a group of people because I didn’t want to embarrass myself.  Bigger challenge, I’m in the people business.  I meet people, hundreds of people every year over breakfast, lunch, dinner, and drinks.  Conferences and board rooms are where I get down.  The silver lining with my fear is I have no choice but to attack it and work through it.

I leave you with this quote from someone slightly more accomplished than me.  “Only when we are no longer afraid do we begin to live,” Dorothy Thompson.

ACTION ITEM: Start small.  The saying, “Rome wasn’t built in a day”, plays well here.  Focus and tackle one fear at time.  Build your confidence and momentum by stringing together victories.

 

Women Are Where It’s At

You’ve got to be wondering just exactly what the hell it is I’m thinking starting with a headline like this.  Pretty simple really, I firmly believe women hold the cards in the new economy.  Here’s this week’s cover (May 2014 Edition) of FAST COMPANY.  Ironic…nope!

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As we move quickly out of the production/information economy of the late 20th century, and deeper into the service economy of the 21st century, we’re seeing a woman’s leadership, sales style, and compassion take center stage.  I’m not going to relate this to a glass-ceiling conversation.  More, an observation on psychology and physiology of the working woman in 2014.

Think about these changes happening right in front of our faces:

  1. Every single aspect of the new economy is social and involves conversation.  Every one. Blanket statement – Who’s better at engaging in a conversation, men or women?  DUH!  Want to see a wonderful infographic on girl power in social?  Click here (once you’re done reading of course) from Entrepreneur.  Women DOMINATE Every Social Media Network.
  2. The world is service-demanding (not just service-focused) like never before.  Having understanding and empathy are extremely important.  Who’s good at this?  I’ll give the edge to the ladies.
  3. Selling.  The conversation wrapped around selling is a different style and dialogue today.  It involves education and not over the top closing techniques.  Selling could be replaced with nurturing the consumer today.  Can men do this?  Yes, they certainly can.  Are women possibly better at it today?  I think so.
  4. Flexibility and working relationships.  I firmly believe women for the most part are wired to be more compassionate than men.  Therefore, as new challenges approach and compassion is needed to keep key team members, women will play a crucial role in understanding their teams and the flexibility they need to continue growing.

As if women haven’t controlled men’s hearts and minds enough for the last 2,000 years.  Honestly though, if I were starting a business tomorrow the first thing I’d look for is female leadership.

Not to fear men, we’re still needed in the workplace and we haven’t become obsolete just yet.  But if you think long and hard about this, you know we’ve got some learning to do from our female counterparts.  I recommend you listen.

ACTION ITEM: Men, we have to open our eyes and our hearts.  Social Media superstar Gary Vaynerchuk (who happens to be a man) says it frequently.  Companies and businesses are being built today on thousands of micro conversations and customer engagements by people who actually CARE.  The world of one to many is dying in front of us.  Embrace this change and evolve.

Women, continue to be who you are and what you’re great at.  Don’t forget to stop every now and again and give us guys a few pointers along the way.

PS – thanks to Beth Keeney for feedback and the social media infographic from Entrepreneur!

 

I Need You to Lead This Week

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I’m not your boss and I hope I never will be. Much bigger plans are in your future. However, this is what your boss is thinking.  I promise you.

Everyone around you is thinking this, but no one will say it.  I’m saying it to you now.

I NEED YOU TO LEAD THIS WEEK!

Here is a list of people in your life thinking this:

  1. Your spouse
  2. Your team at work (especially the quiet ones)
  3. Your boss, management team, or ownership
  4. The little league team you coach
  5. Your neighbor
  6. The charity you volunteer for
  7. Your friends

There it is.  I said it, now what will you do about it?

ACTION ITEM: This one’s up to you…