The more I read, the more I learn about the highest achievers asking better questions than the rest of their peers. So I continued to think about my favorite questions to ask, and I had to share with the group as these two questions have helped my career a great deal.
Question 1 – What does success look like?
Here are the reasons I love this question:
- It gets to the root of what your client is really looking to achieve. Be specific. How much? By when? What will you feel like when you get there?
- If you don’t know what success is, how on Earth can you come back in the future to discuss other ventures?
- I’ll admit, sometimes my version of success didn’t align with my client’s version. Here’s a tip – their version is more important.
- Understanding what success looks like may open up other opportunities to your relationship.
- Case studies sell. Understanding what success is will help you with the before and after story for your case study.
- Success can be losing weight, hitting a revenue target, reducing production time, or growing market share. Whatever it is can provide a strong point of focus for an entire team. When the entire team knows what success is, there is a much higher likelihood of achievement.
Lastly, here are a couple versions of how I would ask this question:
- If we were to partner up on “said agreement”, can you please tell me what success looks like three months down the road?
- What does success look like for someone in your shoes?
- Six months down the road, tell me what a successful partnership looks like in your eyes?
Question 2 – What more can I do for you?
Here are the reasons I love this question:
- Asking it with sincerity means you care. If you care, your chances for winning go up exponentially and your relationship will thrive.
- It shows you’re not just a hired gun. Don’t get me wrong, doing your job/task is super important. Asking what more can be done is CRUSHING IT with your client.
- If you were a personal trainer and asked this question, it means you believe in your client outside of your 45-60 minute paid sessions. It means you’ll be there for them for the long run.
- In the example above, I asked you to be specific. In this example, I recommend being generic. Don’t lead the witness to their problems or challenges. Sometimes there could be a great deal of fear involved. Let them tell you. Respect and empathy will be earned by listening genuinely.
- Ask those you work with. Note, I didn’t say “work for you.” Chances are they make your life better. What can you do to make their lives better?
There is only one recommendation I can think of in regard to this question. Do it frequently and do it with sincerity.
While reading Tony Robbin’s Awaken the Giant Within : How to Take Immediate Control of Your Mental, Emotional, Physical and Financial Destiny!, I came upon chapter 8. Very telling for this post. By the way, if you’re looking for a book to crush in 2015, the principles Tony teaches WILL help you.
ACTION ITEM: I’d love it if you started using these two questions to your benefit this week. I’d place a sizable bet, you’ll be encountered with the opportunity to ask one or both of these in the very near future. Make the most of it!